DON'T BE FOOLED

• We believe that when a company starts to discount its prices after trying to get you to buy at a higher price, they were overcharging you to begin with. 

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• Want Gucci!  Go to Rodeo Drive.  Want a fair and Good Deal, Call Us!!

$ 90.00 Trade-in allowance for your Old Windows

• We have seen this special quite often. Your old windows are of no value to us, or to anyone else. We dispose of your old windows properly at the landfill. Without the structural frame and casing, the windows are unusable. The trade-in allowance amount I have seen most often is $90.00 credit per window.

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• If you would like to have a window trade-in allowance from The Window Replacement Company, just add $90.00 to the price of each of our windows, and then we can take that amount back off when we sign the contract. Just like our competition.

Free Window Capping of the Exterior Trim

• Another good one. The Window Replacement Company has set, pre-printed, established, non-negotiable, honest costs for the services that we provide.

• However, if you would like to think that we wrap the exterior wood trim of your windows with aluminum for free, that's alright with us. It will not cost you anymore, or any less. Just like our competition.

Discount if you buy today

• I am sure you have heard this routine before. The salesman can "only offer this discount if you buy right now". The discount coupon that can only be used today routine. Our costs at The Window Replacement Company do not ‘mysteriously’ go up over night, so the prices we quote you will not increase either.

• The estimate you receive from us will be straight forward, itemized and good for thirty days.

Let me call my sales manager and see if we can do any better

• We hear this one a lot. You would think that the sales agent would know if he could do any better before he came knocking on your door.

• I have had this one pulled on me every time I bought a car from a dealer. (I apologize to all the ethical, honest car dealers out there. We are both in the same boat. There are so many 'bad apples' out there and we are both prejudged because of the business that we are in.)

Your house is perfect for a model home in this area

• We are offering you a discount because we need a sample house in this area of town. Usually the 'Sales Manager' calls back with this offer.

• This ploy is usually used after all the other gimmicks have failed.

There was a mistake made when adding up your costs

• The sales Manager calls back the next day explaining that his salesman made a mistake in computing your cost. Now the contract amount is considerably lower. On top of that, now the sales manager starts pressuring you as to what will it take to 'close' this deal.

• You will find that our  sales staff is capable of using adding machines, calculators and common sense when preparing your proposal. 

Your zip code just came up in a sales promotion campaign so now you qualify for a special discount "just for you". This is another call back trick after some of the other gimmicks have not worked.

I got the deal of a lifetime !!

We have had homeowners tell us that they saved hundreds of dollars and got a much better 'deal' from some other company. We have had some homeowners very upset with us because we wouldn't budge on our price while some other company would 'work with them' and came down in price a number of times. This homeowner attitude still amazes me, some other company tried to charge you more than what they should have. They were trying to take money from you that wasn't theirs! If you had agreed to the other company's first offer, I doubt if they would have continued to drop their prices. This other company tried to trick you into spending more money than you should have and now they are considered the company willing to 'work with you'?

(Sorry if we seem a bit annoyed, but sometimes it really hurts when we try to be fair and ethical in the way we do business. We do our best and then are accused of 'not being flexible' or 'not interested in getting the homeowners business'. It seems that some people just have to have a 'special deal', no matter how much extra money they have to spend to get it!)

• Most of the time when we compare 'apples to apples' we find that our original estimate was a better buy and a much better choice than the other company's 'special reduced' price.

• There are many things to be considered when pricing a window. Salesman going for the quick sale usually do not educate the buyer as to the levels of window quality or services available.

• By the light of day, and not being pressured by a salesman, many homeowners have realized that they did not make the right choice. In the first three days of their contract they can use the contracts 'recession clause' and cancel.

•  Unfortunately, after the first three days of the contract their recession clause has expired and we can't help them.

And it doesn't stop there...

• We hear outrageous claims as to the  'R' value and insulating properties of some companies windows. However, the information never is in writing nor is it left with the contract.

• We have heard of many salesman that refuse to come to the homeowners house to give a presentation unless both the homeowners are present. This is because the salesman has a whole bag of tricks to use to get their contract signed that night. They know they can't use the same tricks on you again tomorrow when the other homeowner is present.

• It has been reported to us that some salesman are pressuring the homeowners to 'waive' the three day rescission clause. The salesman claim the rescission clause is not needed and it only holds up the window delivery. In fact, the salesman knows that by the light of day their 'great deal' might not look so good, and they want to take away the homeowners chance of changing their mind.

• We have heard of guarantees and warrantees that stagger common sense. We have heard of windows that are guaranteed for life. Installations that are guaranteed for life. We have heard of windows that can repair themselves for life while whistling Dixie at the same time. We always wonder whose life they are referring to. We are constantly getting calls from homeowners that bought windows a few years ago, and now can not find their contractor or manufacturer.

• Unfortunately their 'great deal' only lasted a few years, and now they are back where they started..... with bad windows.